Privacy Policy

At Flow Go Dispatch, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://flowgodispatch.com or interact with our services.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or services.

Personal Information:

• Name
• Email address
• Phone number
• Company name
• Any details you provide via contact forms or emails

Non-Personal Information:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on site

This data helps us improve our services and user experience.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Provide dispatching or consultation services
• Send service-related updates or notifications
• Improve our website’s content and user experience
• Maintain internal records for compliance and service delivery

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share information with:

• Trusted third-party vendors (like hosting and messaging services) who support our operations
• Legal authorities if required by law

All vendors are contractually bound to use your data only to support Flow Go Dispatch services.

4. Data Security and Retention

We take reasonable measures to protect your data from unauthorized access or disclosure. Your information is retained only as long as necessary to fulfill its purpose or meet legal requirements.

5. Your Rights and Choices

Opt-Out: You may opt out of receiving marketing messages at any time by replying "STOP" to SMS communications.
Access or Deletion Requests: You may request to access, correct, or delete your personal information by contacting us at info@flowgodispatch.com.

6. Cookies and Tracking

Our website may use cookies or analytics tools to track user behavior and improve our services. You may disable cookies in your browser settings, but some site features may not work properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: info@flowgodispatch.com
• Phone: 470-790-4461
• Address: 3081 21st Street, Astoria, NY 11102
• Website: flowgodispatch.com